The Herd Membership FAQ

The Herd is Three 5 Six Coffee’s annual coffee membership — but we like to think of it as a year of coffee worth looking forward to.

For $150/year, Herd Members receive four Limited Edition coffee experiences, free shipping on those four included releases, access to members-only coffees, special Herd pricing, a Welcome Box, birthday coffee, and a few surprises along the way.

Your year in The Herd includes:

• Four Limited Edition coffee experiences, automatically reserved for you
  
• Your choice of a 12 oz bag or 18-count pods
  
• Free shipping on all four included Limited Edition shipments
  
• Curated pairings, recipes, collectibles, seasonal gifts and surprises with your Limited Edition boxes
  
• A Welcome to The Herd Box
  
• The Party, your Herd birthday coffee experience
  
• Access to Herd Members Only coffees
  
• Special Herd Member pricing on additional Limited Edition coffee
  

Every piece is packed with intention — because we want this to feel like more than coffee showing up in a box.

Nope. That’s one of the best parts.

Your four included Limited Edition coffees are automatically reserved for you. When everyone else is watching for the preorder to open, yours is already waiting for you.

You do not need to place another order or pay for your included coffee.

Absolutely.

Your included coffee is already reserved, but if you fall in love with a release and want more, sign into your Three 5 Six account and your Herd Member pricing will automatically apply to eligible extras.

Additional purchases are separate from your included Herd shipment.

Add Each Limited Edition has its own release schedule.

We’ll keep you updated as your coffee gets closer to your door, and you’ll be able to follow your Herd journey through your order status.

Before each Limited Edition shipment, we’ll also remind you to double-check your shipping address.an answer here.

Yep!

When you join, we’ll have you complete your Herd Profile. You can choose:

12 oz bag: Whole Bean, Coarse, Medium or Fine

Pods: 18-count

That choice helps Jessica make sure the right version of each coffee is reserved for you.

AddYes. Standard Herd memberships are billed annually and automatically renew each year unless you turn off renewal before your next renewal date.

If you turn off renewal, your current membership doesn't disappear. You’ll continue receiving the benefits included in the membership year you already paid for.

Reach out to Three 5 Six Coffee and Jessica will help you.

There isn't a mysterious Herd Department hidden somewhere in corporate headquarters.

It's Jessica.

It's pretty much always Jessica. 😂

Yes!

Gift Herd Memberships are $150 for one year and do not automatically renew.

When purchasing a gift membership, you'll provide the recipient's information and coffee preference for us. They won't need to complete the regular Herd Profile themselves.

And don't worry if you don't know their birthday — that won't stop you from giving them The Herd.

You can turn off future renewal at any time.

Because we reserve coffee and products specifically for each member's year in The Herd, membership payments are non-refundable and we don't offer partial or prorated refunds for unused benefits, missed shipments or ending your membership early.

Your current membership remains active through the end of your paid year.

Please update the shipping address in your Three 5 Six account before your upcoming Herd shipment is processed.

We’ll send a reminder before each Limited Edition drop so you have a chance to double-check it.

Once a Herd box has been packed or shipped, we may not be able to change or redirect it. Three 5 Six Coffee is not responsible for replacing or reshipping orders sent to an incorrect or outdated address provided on your account.

If a package makes its way back to us, we’ll contact you to figure out the best way to get it headed in the right direction; additional shipping charges may apply.

Your coffee is reserved. Just make sure we know where to send it. 🤎