Refund policy

Return Policy – Three 5 Six Coffee

At Three 5 Six Coffee, we take pride in the quality of our products and want you to be 100% happy with your purchase.

Coffee Products:
Due to the perishable nature of coffee, we do not accept returns on any coffee products, including whole beans, ground coffee, or pods. However, if there is an issue with your order, please let us know immediately—we're committed to making it right.

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us right away so we can evaluate the issue and resolve it promptly.

Merchandise Returns:
We do accept returns on non-coffee merchandise (such as apparel and accessories) within 30 days of delivery. To be eligible for a return, items must be:

• In the same condition you received them

• Unworn or unused

• With original tags

• In the original packaging

• Accompanied by the receipt or proof of purchase

How to Start a Return:
Email us at support@three5sixcoffee.com to begin the return process. If your return is approved, we’ll provide a return shipping label and instructions on how to send your package back. Items sent to us without prior authorization will not be accepted.

If you have any questions about a return or your order, don’t hesitate to reach out—we’re here to help.