Shipping policy

Shipping Policy – Three 5 Six Coffee

At Three 5 Six Coffee, we take pride in roasting and packing every order with care to ensure you receive fresh, great-tasting coffee every time—whether it’s a one-time purchase or part of a recurring subscription.

Processing Time

All coffee is roasted to order. Please allow 3–5 business days for processing. Orders are processed and shipped Monday through Friday; we do not ship on weekends. Once your order is on the way, you’ll receive a confirmation email with tracking info.

Recurring Coffee Orders

Recurring subscription orders will be processed and shipped according to the frequency you choose (e.g., weekly, bi-weekly, monthly). Orders paid in full will be processed and shipped on the corresponding schedule. If payment is delayed or unsuccessful, processing and shipping may be delayed until payment is received.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and order size. We currently ship within the U.S. only. Delivery times vary based on shipping method and destination.

Local Pickup or Delivery

We are proud to offer local delivery in select areas. Please note that our delivery zones are limited, and each area has specific delivery days and times. Orders must be placed ahead of the weekly cutoff to be included on the schedule.

At checkout, select Local Delivery if it’s available to your area and include your delivery address along with any special instructions in the order notes. A small delivery fee applies. Orders placed after the cutoff will be added to the following week’s delivery schedule.

Order Issues

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately at support@three5sixcoffee.com so we can evaluate and resolve the issue.

Need Help?

We’re always happy to help. Reach out with any questions about your order, subscription, or shipping—we appreciate your support and look forward to keeping you well-caffeinated!